The Return™ · £27 · digital download
The 20 or more minutes after the Moment
For the split second before you, your family, your team or your clients react.
That split second has a name: the Handover™. The 10 buttons let you name it, so you notice it earlier and come back faster.
The Remote Control System™ teaches you and each member of your family, team or even your clients how to take back your remote control into your hand to become the Keeper of the Remote Control (KRC).
You missed the moment? Here’s how to apply The Return™.
A faster way back, without reopening the argument.
£27. One payment. PDF, 3 audio tracks and 1 printable card. Delivered to you electronically in minutes. 14-day money back guarantee.
It’s 11pm. The Moment was at 6pm. You’re still replaying it.
You will miss some. I still do.
Most of us make it up on the spot: an apology that arrives too fast, an explanation the room didn’t ask for or three days of silence and hoping it fades. Making it up on the spot can calm the room. It rarely stops the same moment from happening again next week.
The Return is not an apology. It doesn’t re-open the conflict, the disagreement or the argument. It doesn’t need the other person to respond well, or at all, for it to work.
The work is yours first, before it’s the other person’s.
Whichever of the 6 buttons ran the Moment, the 20 minutes after it are where The Return™ is often most impactful.
What does it include
The Return · £27 · digital download
3 practice moments
The same practice moments applied in 3 different scenarios: with a child, with a partner and with others in a room.
5 that backfire
The 5 Returns that make it worse, and why.
The timing question
How long is too long? What changes after 20 minutes, half a day, a day or longer?
3 audio tracks
You don’t learn a sentence by reading it. You learn it by hearing it said. Then by saying it yourself, and each day believing it a bit more. 2 minutes each.
1 printable card
The moment on the front. The move on the back. Sized for a wallet or a phone case.
PDF, 3 audio tracks and 1 printable card. Delivered to you electronically in minutes.
What changes
- ·You have a way back ready before the next missed Moment, instead of making it up on the spot.
- ·You know which Returns make it worse, so you stop reaching for them.
- ·You know how long is too long, and what changes after 20 minutes, half a day, a day or longer.
- ·You’ve heard the sentence said before you have to say it yourself.
- ·A faster return, without reopening the argument.
“The chapter on the Handover named something I had been doing for decades without a word for it. I finished this book in two sittings and started the workbook the same week.”
Head of Operations, Healthcare sector · reader
Who developed it
Developed by Reham Nasr, Developer of the Remote Control System™, working where pressure meets behaviour since 1998.
“I’ve been researching one question: why do capable, values-driven people act against their own judgement under pressure? I was doing it and so were my clients.”
Reham Nasr
Naming is free. Learning is the book. It teaches the RCS™ framework sequence and the 10 buttons. Practising is the workbook. Catching the Moment is the app. That’s the Remote Control System™ in action.
What the Remote Control System™ will and will not do
Nothing honest can promise you will stop reacting. Here’s what it can promise.
What it will not do
- ✗ Not pressure-proof
- ✗ Not pattern-free
- ✗ Not perfect
What it will do
- ✓ Pressure-aware
- ✓ Pattern-aware
- ✓ Practised
You will notice the Moment earlier, sometimes as it happens rather than that evening.
You will interrupt it more often than you do now.
You will miss some. When you do, you will have a way back instead of an apology you make up on the spot.
This is not therapy. It’s not a diagnosis. It’s about everyday pressures during an ordinary week. If what’s underneath is bigger than that, this is the wrong platform for you, and support is here.
14-day money back guarantee
Get it and use it. If it’s not for you, email [email protected] within 14 days of buying and your £27 comes back to you. No form to fill in, no reason to give. Anything you saved or printed is yours either way.
You’ll miss another Moment. It might be at 7am tomorrow, or at 6pm on Thursday. Get The Return tonight and the way back is on your phone before it arrives.
The Return™ · £27 · digital download
Everything you get
- ✓3 practice momentsWith a child, with a partner and with others in a room.PDF
- ✓5 that backfireThe 5 Returns that make it worse, and why.PDF
- ✓The timing questionWhat changes after 20 minutes, half a day, a day or longer.PDF
- ✓3 audio tracksHear the sentence said, then say it yourself.3 × 2 min
- ✓1 printable cardThe moment on the front. The move on the back.Print
One payment. Delivered to you electronically in minutes. 14-day money back guarantee.
Your details are yours. They are neither sold nor shared. Read our privacy policy and our terms.
Familiarise yourself with the RCS™ shared language
The Remote Control System™ shared language is free, and it’s meant to be shared with the people you work with, live with and do life with.
The whole system, stated the one way it’s always stated
The 4 events are when it happens: The Moment, The Handover™, The Gap, The Return™
The 10 buttons: 6 press on you. 4 you press.
The 1 framework sequence: Pause. Notice. Reset. Decide.
The 1 shared language.
What presses on you
What you press
The Remote Control System™ teaches you how to take back your remote control into your hand to become the Keeper of the Remote Control (KRC).
What is asked in return: name the Remote Control System™ when you share its language with anyone else.
Press any button on Your Remote Control and see what it looks like when it lands. Open Your Remote Control →
Where The Return sits
The Return is not one of the 10 buttons. It’s the event that follows the Moment, the Handover™ and the Gap. It’s where you run the framework sequence on what has just happened.
Repair happens inside the Return. Taking responsibility, saying what you got wrong, and an apology where one is owed, are what repair can look like. Repair is not a button.
Going deeper into repair is separate work. If you would like to explore that area of repair, add your name below to register your interest and hear when it’s next offered.
You will hear first, and no other emails in between.
Your questions, answered
What do I do in the 20 minutes after I lose my temper?
Start with a Return, not a speech. Run Pause. Notice. Reset. Decide. on what has just happened, without reopening the argument and without needing the other person to respond well, or at all.
Why am I still replaying the moment at 11pm?
Because the moment has had no Return yet. Most of us make it up on the spot: an apology that arrives too fast, an explanation the room didn’t ask for or three days of silence. The Return offers a faster way back. It will not undo the moment.
Is The Return an apology?
No. The Return is not an apology, and it doesn’t reopen the conflict, the disagreement or the argument. Repair happens inside the Return. Taking responsibility, saying what you got wrong, and an apology where one is owed, are what repair can look like.
What is in The Return kit?
A PDF with 3 practice moments (with a child, with a partner, with others in a room), the 5 Returns that make it worse, and the timing question, plus 3 audio tracks of 2 minutes each and 1 printable card. It costs £27 and is delivered to you electronically in minutes.
New to the Remote Control System™? The book and the workbook, together.
Which Button Runs YOU?
5 minutes. 16 questions. Free.
Leading a team? Which Button Runs THE ROOM? → · Raising a family? Which Button Runs THE FAMILY? →
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The Remote Control System™ is for the everyday pressure moment, not a crisis. If you need urgent support, click here.